Solace: an Atsuhina zine is a Haikyuu!! fanzine focused on the domestic relationship between Miya Atsumu and Hinata Shouyou. The fanzine features artworks and fanfiction from both pre-timeskip and post-timeskip, contains both canon-compliant and AU works, and is PG-13/SFW. 

This zine is for charity, and will donate to The Trevor Project. The Trevor Project is the leading [US] national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, queer & questioning youth.

 

1. Who are the contributors for Solace?

Here is where you can find all of our wonderful contributors!

 

2. Where is Solace shipping from?

We will be shipping from California, USA. All prices listed on this site are in USD.

 

3. When will items be shipped? When will the PDF orders of the zine be sent out?

Aftersales items are planned to ship once a week in batches. Zine PDFS will be sent via email to customers within 48 hours of purchase.

 

4. Is X available? Does Y bundle qualify for stretch goals?

Only the items shown in the store are available. Stretch goals were included as free extras only in preorders, and are no longer included for free in aftersales.

 

5. Are sales available internationally?

Yes, we can ship to any location that is excluded from this list*. US and Canada orders will be shipped via USPS. Most international orders will be sent via Asendia, unless only USPS can reach the country. Tracking and insurance is included for all orders. However, PDFs can be purchased by anyone regardless of whether their country is listed on these sites or not.

 

6. How much will shipping cost? May I join/host a group order?

Shipping costs may vary based on the weight of your order. You may receive an exact quote by adding your desired items to cart and inputting your information at check-out without submitting your order. Yes, group orders are allowed. The Solace team is not responsible for any issues that may occur due to the group order host's errors—please join at your own risk. 

 

7. What if my order arrives incorrect or damaged? Return and exchange policy?

• Incorrect order: Please contact us via email at [email protected] with images of all the items you received attached. We will either: give you a replacement or a partial/full refund depending on the situation as well as whether we have any extras. Your order is subject to inspection.
• Damaged order (insurance only): Please contact us via email with images of the damaged item(s), the outer packaging with the shipping label, and the inner packaging with all of the packaging materials. We will file a claim with Asendia/USPS. Your order is subject to inspection.
• Missing/lost order (insurance only): Please contact us via email, given 20 days for USA shipments and 40 days for all other shipments. We cannot file missing/lost claims until those periods have passed. Please also do not wait too long to notify us—as soon as possible is best. After a claim has been filed, we will give you a partial/full refund depending on the situation. Your order is subject to inspection.
• We do not accept returns or exchanges. All sales are final. As this is now the aftersales period, please understand we cannot guarantee replacements for items.

 

9. Who is responsible for customs fees?

The customer will be responsible for handling any customs fees, as we have no control over them.

 

10. After shipment begins, how long will it take to receive my order?

Originally, US orders can take from 2 to 10 days, and international orders can take from 1 week to 4+ months. However, due to COVID and USPS-related delays, estimated shipping times are now less reliable and shipments may be delayed, even up to half a year. This is also unfortunately out of our control. Please also note that some countries have been especially delayed with getting through customs—we unfortunately will not know any more about where your packages are other than is shown on tracking numbers.

 

11. What if my package is returned because my address was wrong/unable to accept mail?

We can reship your package if the shipping cost is repaid.

 

If you have any more questions or concerns, please contact us before placing an order via the contact tab on this site. We respond fastest through there. Thank you!